Terms & Policies

RESERVATION POLICIES:

Payment for all classes and workshops is due in full upon booking in order to reserve your spot. Private appointments may be reserved with a valid credit card, payment due at the time of the appointment. Products with shipping options selected will be shipped upon receipt of payment confirmation and shipping details in full. We reserve the right to decline any reservation that has not been paid in full.

We accept all major credit cards, cash, paypal and e-transfer. We do not accept personal cheques.

CANCELLATION POLICY:

Our classes and services are offered with love, and preparation goes into each appointment ahead of the scheduled time. In order to honour our practitioners’ time, please refer to our cancellation policies as outlined in each class or course description. Account credits may be used towards any Clairvida service or product. Sorry, we do not offer refunds. Thank you for your understanding.

Classes cancelled 1 hour or more in advance of the session will be returned as account credit, and classes cancelled less than one hour before the class will be charged in full. Thank you for your understanding.

Private appointments and treatments cancelled 24 hours before your appointment time can be released at no charge. Private appointments and treatments cancelled less than 24 hours in advance of the booking time will be charged in full. Thank you for your understanding.

Professional Trainings and Workshops cancelled less 1 week or more in advance of the course will receive account credit, minus a $50 administrative fee for processing. Courses cancelled less than 1 week from the workshop/training date will not be refunded and will be charged in full. Thank you for your understanding.

FACILITIES:

Clairvida currently operates in conjunction with various partners and spaces. Please check your booking confirmation email for exact course or treatment location and time. Urgent questions should be directed to Michelle at 647-836-4132 via text marked URGENT

MEDICAL CONCERNS:

Please consult a medical professional if you have any concerns about your health, condition management or your ability to receive specific treatments. We believe that your body is your best guide, and as such encourage all participants to listen to their body and to respond according to what each person needs.

Sharp pain is never ideal, and as with any physical activity, please manage your wellbeing responsibly. Engaging in narcotics or other mental-state altering substances while engaging in physical activity or treatments is not recommended. Please use your best judgement when choosing the treatment or wellness options that are right for you. Please advise your teacher or practitioner of any allergies, health concerns or other issues which may impact your wellbeing during treatment or class, and request modifications if they may be more suitable to you at any time.